Support

Common setup, troubleshooting, and support request steps for AdBlocker Pro.

Official app support

This page is the public support page for AdBlocker Pro. Use the steps below to set up the Safari content blocker, recover from common issues, and prepare device diagnostics before requesting help through the in-app Support Center.

Publisher contact details

Use the publisher contact details below for support requests related to AdBlocker Pro.

  • Email: Not configured
  • Support page URL: Not configured

Use the official support contact methods listed above for AdBlocker Pro support requests.

Setup checklist

  • Open the iPhone Settings app.
  • Go to Apps > Safari > Extensions.
  • Enable AdBlocker Pro as a content blocker.
  • Return to the app and use Refresh Rules.

If blocking is not working

  • Fully close and reopen Safari after refreshing rules.
  • Check whether the site is in the whitelist.
  • Disable aggressive mode if a website is broken.

Before requesting help

  • Open Settings > Support Center in the app.
  • Copy or share the diagnostics summary shown there.
  • If the production build exposes the support request form, send the issue directly from that screen.
  • If the issue is site-specific, include the affected website address and the exact steps to reproduce it.
  • If possible, note whether the issue happens on Wi-Fi and cellular data.

Diagnostics

The iOS app includes a Support Center that lets users copy or share a diagnostics summary containing app version, build number, device model, and OS version. In builds where the support endpoint is configured, users can also submit a support request with an optional email address and issue description.

Web support request

If public web ticket submission is enabled for this site, users can submit a support request from this page.

Web ticket submission is not enabled on this page right now. Use the contact methods above or the in-app Support Center.

AdBlocker Pro support is handled through this public help page and the in-app Support Center so users can troubleshoot issues, prepare diagnostics, and submit support requests from the app.

AdBlocker Pro